What is COVID-19? How it is spread? What are the symptoms?
Who should be conducting Active Screening at my workplace?
What signage should be posted in my workplace?
Can I refuse to be screened when entering my workplace?
I work in multiple healthcare facilities; what, if any, are my obligations?
I don’t qualify for OHIP, can I still be tested for COVID-19?
What information can my Employer request from me?
What else is my Union doing to help protect me?
What happens if I visit a country that has been identified as an Impacted Area by the Public Health Agency of Canada?
As a healthcare worker, am I exempt from the requirement to self-isolate after travel?
If in an emergency situation there is a critical need to recall asymptomatic staff from self-isolation, these workers will be required to self-monitor and undergo regular screening. They will be required to don PPE for the fourteen (14) days as well as take their temperature twice daily to monitor for fever. If symptoms develop, they are to immediately self-isolate and self-identify to the Employer.
Do I have to self-disclose any recent travel to my Employer?
What are recommendations to prevent the spread of COVID19?
- practice good hand hygiene by washing your hands often with soap and water for at least twenty (20)
seconds or thoroughly with alcohol-based hand sanitizer,
- avoid touching your face, including your eyes, nose and mouth,
- ensure you cough into a tissue (and immediately dispose of it) or the elbow of your sleeve,
- minimize public contact/practice social distancing,
- stay home if you are exhibiting symptoms,
- stay updated on developing protocols and practices.
Can my Employer cancel my vacation during this pandemic?
Do I have to self-disclose any signs of illness to my Employer?
What do I do if I am concerned that I may have been exposed to, or am experiencing symptoms of COVID-19?
that you notify your Employer immediately. Please do not call 911 unless it is an emergency.
Can I refuse work that I feel may be unsafe?
Tips for Working Safe
- Is there a hazard present?
Is the patient/resident/client potentially infected? Are any surfaces potentially contaminated?
- What is the health status of the patient/resident/client?
Does the patient present with any symptoms?
- What task am I doing?
Checking vitals, giving medications, transferring, delivering a meal tray, etc.
- Where am I doing it?
Hospital/resident’s room, client’s home, triage bay, etc.
- What action do I take?
Hand hygiene, PPE
- BEFORE initial contact with each patient/resident/client or items in their environment
- BEFORE aseptic procedure
- AFTER care involving risk of exposure to, or contact with, bodily fluids
- AFTER contact with each patient/resident/client or their environment
- Is there a hazard present?
What is the appropriate level of Personal Protective Equipment (PPE) when caring for a patient who is suspected or confirmed COVID-19?
- A fit-tested N95 respirator, or better
- Eye protection (goggles or face mask)
- Isolation gown
- Negative pressure room, if available.
It is recommended that you also review your workplace Infection Prevention and Control (IPAC) policies and procedures and any related COVID-19 Pandemic policies. Please note that the majority of Employers are taking the position that N95 respirators are only required when performing an aerosol-generating
medical procedure (AGMP) on suspected or confirmed patients. This would include, but is not limited to, procedures such as: endotracheal intubation, CPR, open airway suctioning, bronchoscopy, sputum induction, non-invasive positive pressure ventilation for acute respiratory failure (CPAP, BiPAP), high flow oxygen therapy, etc. It is further recommended that any such procedures be completed in a negative
pressure, airborne infection isolation room (AIIR).
Please ensure at the end of your shift that you are changing out of your work uniform/clothing before going back
into the community.
What PPE am I required to wear when doing Active Screening?
- A surgical/procedural mask;
- An isolation gown;
- Eye protection (goggles or face masks)
My workplace is still holding daily staff huddles and I feel unsafe, what do I do?
Is my Employer required to train me on the appropriate use of Personal Protective Equipment?
How has the government secured more PPE for health care workers across Ontario?
- Up to 10,000 ventilators
- 12 million sets of gloves
- 5 million N95 masks
- 11 million surgical masks
What other supplies is Ontario receiving (from the Federal Government)?
- 1 million masks
- 750,000 gowns
- 500,000 gloves
- 750,000 face shields
- 20,000 units of hand sanitizer
Other medical equipment Ontario has recently purchased:
300 ventilators and additional portable ventilators.
When can facilities expect the new equipment to arrive?
What can I do if my home has a PPE shortage?
What happens if my Employer requires that I self-isolate?
Will I be paid by my Employer during self-isolation and/or the government mandated Quarantine Period?
What if my Employer refuses to pay me during my period of self-isolation and/or the government mandated Quarantine Period?
Will my absence count against the Attendance Management Program?
What do I do if I do not have sick time?
Am I entitled to claim EI sick benefits during self-isolation or the government mandated Quarantine Period?
How do I apply for the new Emergency Care Benefit and/or Emergency Support Benefit?
What is EI Sickness Benefits?
because of illness, injury or quarantine. This Benefit amount is 55% of your earnings, to a weekly maximum of
How do I apply for EI?
jsp?lang=eng) or call the Member Resource Centre at 1-877-672-7348 and we will have a dedicated specialist assist you with this process. You will need the following information to complete your application:
You will need the following information to complete your application:
- your Record of Employment (ROE) *please note that most Employers submit this to Service Canada electronically. You can visit your My Service Canada Account (MSCA) to view ROEs that have been issued to you. You are able to complete your application without the ROE, and Service Canada will process it once they receive your ROE from your Employer.
- the names and addresses of your employers in the last 52 weeks
- the dates you were employed with each employer and the reasons you’re no longer employed with them
- your detailed explanation of the facts if you quit or were dismissed from any job in the last 52 weeks
- your full mailing address and your home address, if they are different
- your social insurance number (SIN) *your SIN can be found on your income tax return, on your tax slips (i.e. T4s), on your ROE, on your RRSP contribution statements, or you can request it from your Employer
- your mother’s maiden name
- your banking information, including financial institution, branch (transit) number and your account number, to sign up for direct deposit *see below on how to locate
Once you have completed your online application, please contact the COVID-19 Dedicated Employment
Insurance Line at 1-833-381-2725 (toll-free) or at 1-800-529-3742 (TTY) to apply to have the one (1) week
waiting period waived.
How do I qualify for EI Sickness Benefits?
What do I do after I have applied?
https://www.canada.ca/en/employment-social-development/services/my-account.html) or calling Service Canada’s EI line at 1-800-206-7218 (toll-free) or at 1-800-529-3742 (TTY) between Monday to Friday, 08:30-16:30.
What do I do if I don’t qualify for EI?
I do not have childcare due to the school and daycare closures and I need to stay home, will I be paid? Will my job be protected?
I can’t make my rent this month because of COVID-19, what do I do?
Is the Government providing any other extensions?
Are there other benefits or financial assistance available as from the what was announced in the Economic Response Plan?
You may also be eligible to apply for Ontario Works. Learn more by clicking here. (https://www.mcss.gov.on.ca/en/mcss/programs/social/ow/eligibility.aspx)
What happens if I receive a lay-off notice as a result of reductions or client cancellations?
I feel that my work should be considered non-essential, what is the criteria for essential work?
Employer to provide these essential services. This means that during this time the Employer may redeploy employees to perform other tasks (for example, administrative support staff may be required to perform Active Screening). If you are being reassigned to other duties and have not received the appropriate training, please raise the issue with your manager/supervisor, and connect with your steward immediately. Your Union Rep and the MRC are also available to assist with these issues.
Am I entitled to hazard pay?
How to I defer my mortgage payments?
Can I defer my student loan payments?
My Long-Term Care Facility is still allowing visitors once they pass the screening questions, is this okay?
Who are the essential visitors allowed to enter Long-Term Care Facilities?
How To Apply For The CERB Using CRA My Account?
- Go to CRA My Account Login in for Individuals. https://www.canada.ca/en/services/benefits/ei/cerb-application.html
2. Login to your CRA My Account using either a Sign-In Partner (financial institution) or your CRA user ID.
3. List of Sign-In Partners noted below:
4. Be mindful to follow the CRA guidelines for your dedicated login day:
5. Once you have logged in, an alert box will appear for the CERB, click Apply.
6. You will need to review the eligibility criteria and select the Benefit Period you are applying for
7. You must certify that you meet the eligibility criteria
8. Review and confirm your direct deposit information and submit your application